Privacy notice

Privacy Policy

Last Updated: [Date]

At Elite Biomedical Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and make purchases through our online store. By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from users of our Site. The types of information we collect include:

a. Personal Information

When you create an account or make a purchase on our Site, we may collect the following personal information:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (credit/debit card details, billing address)

  • Shipping address

b. Non-Personal Information

We also collect non-personal information, such as:

  • IP address

  • Browser type and version

  • Device information

  • Referring/exit pages

  • Date and time of visits

  • Pages viewed and interactions on the Site

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device to help us remember your preferences and improve functionality. You can control cookie settings in your browser, but disabling cookies may affect your ability to use certain features of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including shipping, billing, and customer support

  • To send order confirmations, shipping updates, and marketing communications (if you opt-in)

  • To improve the functionality of our Site, troubleshoot issues, and enhance your shopping experience

  • To prevent fraudulent activities and ensure compliance with legal requirements

  • To communicate with you about products, promotions, or offers, based on your preferences (with your consent)

3. How We Share Your Information

We may share your personal information with third-party service providers for purposes such as processing payments, fulfilling orders, and providing customer service. These third parties are obligated to protect your information and use it only for the purposes for which we engage them.

We may also disclose your personal information if required to do so by law or in response to a valid legal request (e.g., to comply with a court order or government investigation).

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict the processing of your personal data

  • Withdraw consent at any time (if processing is based on consent)

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [email address].

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.